Replace Your China Testimonials
I just wanted to say "thank you" for replacing the bowls I'd ordered in error. The replacements arrived yesterday. The fact that you sorted out my mistake at no extra cost was very kind.
I would be delighted to recommend you & your company in the future, should the need arise.
"I am more than pleased with the manner and speed with which my order has been expedited. Thank you so much. It has been a pleasure doing business with you"
"Hello Chris. Many thanks for sending our replacement seal so quickly. It is great to have our jar back in action - they were a wedding present nearly 40 years ago so we're quite attached to them!
With best wishes,"
"Good morning Chris
I've just received my Woods Ware Beryl tea pot and I wanted to let you know how delighted I am.
The ordering from your web-site was quick and easy, the delivery was really prompt and the packaging was very thorough.
But of course, most of all, the tea-pot itself is just perfect. Beautifully clean and with not a blemish on it.
I'll keep an eye on your web-site for more Woods Ware as I'm hoping to build up a collection to match the one my Grandmother had many years ago."
"Thank you for your prompt attention to my order, which arrived safely. I have already told my daughter and some of my friends of your service and shall continue to spread the word"
"Thank you so much for the 4 seals for our Hornsea Pottery storage jars. They are now restored to their original condition and my wife and I are delighted to see our wedding present, from 1976, in such superb condition. I shall recommend your firm to all my friends."
Just wanted to say thanks for the amazingly prompt service. My replacement cups and saucers arrived today beautifully packed. I have been looking for these for ages and had struggled because I couldn't identify the name of the design. thankyou so much, the tea service is now useable."
"Our Contrast plates etc, Invoice No Replace ****, arrived safely yesterday. Thank you for the very prompt service.You described their condition as exceptional, and we agree completely, we are delighted with everything. If you should find two more cereal bowls, we would like those as well please"
"Thank you so much for sending the Poole Pottery Parkstone dishes to me so promptly.
They were packed so well, and I would recommend you to friends and family if they need replacements of China."
"Thank you so much. I received the shipment today and the teapot and lid were in perfect condition. Better shipping service from England than from within Canada!!!"
"Just would like to say thanks for your efficient service can't believe how quickly i received my last order and the one i got today. I love the egg cups and bowls."
"I had to write to say thank you so much for the amazing service you performed yesterday. My Country Roses soup cups arrived this morning at 10 am well in time for my dinner tonight, only twenty hours after my phonecall. I can't quite believe all the trouble you went too for a complete stranger and I really appreciate everything that you did. An excellent service!! Once again, thank you so much.
I hope you can add this to your testimonials!!"
I have just had a wonderful experience of excellent service and help from a small business in the UK called “Replace Your China”. As you can guess they specialise in supplying and finding those missing china items you have broken from you cherished sets. They couldn’t have been more helpful when I contacted them. I had a really obscure problem – the stoppers in the bottom of my Denby Ware salt and pepper pots had perished! They sent me a set to try - after discussing with me the size. Only after I had received the stoppers and found them to be a perfect fit, did I have to send them the cheque. I would recommend Chris Eley and his team to anyone needing help in getting those hard-to-find missing plates, cups etc."
(Above received from a customer living in France and added to a newsletter circulated to other ex-pats.)
"I have just received the Denby mug that I ordered from you and I just wanted to express my thanks. It was wrapped extremely well and I was pleasantly surprised at how quickly and efficiently my order was dealt with. If there were any other items in my collection that needed replacing I wouldn't hesitate to contact you again."
"Received the tea pot today, great service.Thanks. Our mam is 72. She has had the full set for about 30 years. She only started collecting that set because you got a free mug from tokens off wheetabix!!! She broke her teapot last Saturday. I saw your site on Sunday, and on Tuesday her set is complete again. Thanks for making an old lady very happy."
"I am most impressed by the speed and efficiency of your service and shall certainly recommend you to all my friends."
"It is with great pleasure that I write to you. The Royal Doulton Carlyle arrived safe and sound. I commend you on the quality of the packaging and the speedy service."
"I have just received my order this morning and I would like to say how pleased I am. The china was well packed and all in excellent condition. I shall certainly recommend your web-site to friends who are looking to replace missing pieces."
"I am delighted with my purchases and also your speedy and courteous manner".
"I was delighted to receive my Denby Calm plates so swiftly - now I've got a set again, plus spares!"